Legal Terms

Last Updated: 17th May 2026

Welcome to Venturo. Our community is a private lifestyle members club built on shared experiences and meaningful connections. These rules apply to all members and partners who are active within the Venturo community, whether attending experiences, on the platform or within any Venturo communication channels. To ensure a positive experience for all, we ask that you follow these rules at all times.

1. Networking & Community Engagement

• Venturo is a private members community. Members are encouraged to connect, collaborate and share opportunities in a respectful and meaningful way.
• The Venturo app is the primary home for all member activity. This is where you will find all experiences, partnerships, opportunities, marketplace listings and member connections. Members are encouraged to use the app for all substantive engagement, networking and communication.
• Members in good standing may promote their brand or business within the network through the appropriate channels in the app. Unsolicited pitching, cold selling or excessive self-promotion outside of these channels is not permitted.
• Confidentiality is key. Conversations and shared insights within Venturo should remain within the community.
• Respect other members' privacy and personal space when networking at events or online.
• Membership is non-transferable and cannot be shared with or used by a third party.

2. Membership Eligibility & Welcome

• Membership is subject to an application process. Venturo reserves the right to decline any application without providing a reason.
• There is no formal age requirement however all applicants must meet the criteria set out in the application process. Venturo's decision on eligibility is final.
• Upon confirmation of membership, all members will receive a Centuro welcome pack regardless of membership tier.
• Venturo One membership provides access to the full member community of up to 100 members. Venturo 100 membership forms part of the exclusive founding 100 member community. Due to the 100 member exclusivity of the Venturo 100 tier, spaces are extremely limited and cannot be guaranteed upon reapplication if a membership is cancelled.

3. Referral Programme

• Members who successfully refer a new member to Venturo will receive a £100 referral fee as a thank you.
• To qualify, the referred individual must submit a full application through the standard application process and leave the referring member's name on the final question. Once their application has been received, the referring member should notify the Venturo team at hello@clubventuro.com so we can review and if successful confirm the referral.
• The £100 referral fee will be paid to the referring member at the end of the new member's first month once they have been confirmed and signed up.
• Venturo reserves the right to withdraw or amend the referral programme at any time.

4. Exclusive & Partner Experience Access

• Venturo curates a range of experiences across lifestyle, automotive, dining, sport and beyond. Some experiences are open to all members while others are subject to limited availability and may operate on a waitlist basis depending on the nature of the experience and any partner criteria involved.
• Where a waitlist applies, spaces are allocated fairly and at Venturo's discretion. We are committed to ensuring every member has equal opportunity to access the full range of experiences over time.
• We encourage all members to engage actively with the community and attend experiences regularly. Member engagement and participation forms part of how we ensure fair and balanced access across the membership.
• Partner experiences may carry specific eligibility criteria set by the partner, including but not limited to age, driving licence requirements, vehicle ownership or points on licence. These criteria are set independently by the partner and applied consistently to all members.
• As a members club, Venturo founders and team may attend experiences in a hosting capacity to ensure the best possible experience for members on the day. This is standard practice and forms part of how we deliver and manage our experiences.
• Venturo is committed to fairness and transparency in how experiences are accessed. We do not operate on the basis of favouritism and all members are treated equally within the framework of our experience allocation process.
• Where a waitlist is in operation, members must register their interest through the official process only, either by commenting on the event page or completing the designated form. Private messages sent directly to the Venturo team requesting a space on a waitlist will not be accepted or honoured. This policy exists to ensure the process remains fair and consistent for all members.
• Waitlist positions are personal to the member and are not transferable. Members who are offered a space from the waitlist must confirm their attendance and submit any required details within the timeframe communicated. Failure to do so will result in the space being passed to the next person on the waitlist.
• For partner and ticketed experiences where spaces are provided to Venturo by a third party, Venturo has no ability to add spaces beyond those allocated. In the event that a confirmed space is cancelled and subsequently booked by another member, Venturo is not able to reinstate the original booking.
• Members may also access partner discounts and perks through the platform as part of their membership benefits.

5. Event Conduct & Safe Driving

• Our experiences span a wide range of activities including automotive, dining, sport and lifestyle events. Members are expected to conduct themselves in a manner that ensures the safety and enjoyment of all attendees at all times.
• If participating in any driving experiences, members must obey all road laws and drive responsibly. Reckless or dangerous driving will result in immediate membership review.
• Members participate in driving experiences entirely at their own risk. Venturo and its partners accept no liability for any personal injury or damage arising from participation.
• Alcohol consumption is permitted at events but members must not drink and drive. If consuming alcohol, please arrange alternative transport.
• Events and experiences are by RSVP only. If you are unable to attend, please refer to our cancellation policy below.

6. Behaviour & Respect

• Venturo maintains a zero-tolerance policy towards discrimination, harassment or inappropriate behaviour. This includes but is not limited to racism, sexism, intimidation or disruptive conduct.
• Members should treat all event venues, partner locations and other members' vehicles with respect. Any damage caused by negligence or misconduct will be the responsibility of the individual.
• Any disputes between members should be handled professionally. If intervention is required, the Venturo team will assess and take appropriate action.
• Professionalism is expected at all times, whether at experiences, on the platform or within any Venturo community channels including Whatsapp. Members represent both themselves and the Venturo brand in all interactions.
• Members must conduct themselves appropriately when representing Venturo at partner events and locations. Any conduct that risks damage to a partner relationship may result in an immediate strike or termination of membership.

7. Guest Policy

• Venturo One members receive two annual guest passes. Venturo 100 members receive one annual guest pass. Guest passes can be used to bring a guest to a select experience subject to availability.
• Members may also purchase additional guest tickets for select experiences beyond their complimentary passes, subject to availability.
• Guests are the full responsibility of the inviting member at all times. Any misconduct, breach of Venturo's membership rules or inappropriate behaviour by a guest will be treated as if committed by the inviting member and may result in disciplinary action including a strike or termination of membership.
• Guests must conduct themselves to the same standard expected of members throughout the experience.
• Guest passes are non-transferable and cannot be carried over to the following membership year.

8. Partner Conduct

• These membership rules apply to all partners who are active within the Venturo community, whether attending experiences, communicating on the platform or within any Venturo Whatsapp channels.
• Partners are guests of the community and are expected to conduct themselves with the same level of professionalism and respect expected of members at all times.
• Partners have limited access to the platform governed by their partnership agreement. This includes visibility of and RSVP to select experiences and their own partner events. Partners do not have access to member only spaces or features unless explicitly granted.
• Any breach of these rules by a partner when active within the Venturo community may result in their platform access being revoked and their partnership being reviewed or terminated.

9. Cancellation Policy

• Cancellations made more than 48 hours in advance can be managed directly through the platform. Where an experience has an associated cost, a full refund will be issued depending on the nature of the experience. Where no cost is attached, the cancellation will simply release your space back to the waitlist.
• If you cancel your attendance at an experience by mistake, please contact us at hello@clubventuro.com as soon as possible and we will do our best to reinstate your space. However please be aware that once a cancellation is processed your space may become available for other members to book immediately. In the event that another member books your space before we are able to reinstate it, we will be unable to recover it and your space will be considered unavailable. In this instance we will add you to the top of the waitlist should a space become available.
• For exclusive or flagship experiences, we ask that you notify the Venturo team as early as possible and where possible identify an alternative member to take your space.
• Cancellations made within 48 hours of an experience will result in the full event cost being charged automatically at cost price, in addition to your membership fee. No refunds will be offered for late cancellations. The member will be responsible for finding an alternative to fill their space. Failure to do so will result in the full amount being charged.
• Complimentary experiences still fall under the same cancellation terms. Repeated late cancellations may result in a formal warning under our strike system below.

10. Membership Cancellation

• Membership cancellation must be submitted in writing to hello@clubventuro.com.
• Rolling monthly memberships require one month's written notice. The membership will remain active for the duration of the notice period and no refunds will be issued for partial months.
• Annual memberships require one month's written notice however the member will serve out the remainder of their annual term. No refund will be issued on the unused portion of an annual membership.
• Due to the 100 member exclusivity of the Venturo community, membership cancellations are considered final. Venturo cannot guarantee reinstatement and in most cases a former member will not be able to rejoin due to the limited availability of spaces within the community.
• Membership may also be revoked by Venturo at any time if a member is found in breach of these rules.
• The Venturo team reserves the right to review and update membership policies as required. Members will be notified of any major changes.

11. Payment & Failed Payments

• Membership fees are collected on a recurring basis in line with your chosen membership plan.
• In the event of a failed payment, Venturo will automatically retry the payment within 3 days. Members will be notified of the failed payment by email and are expected to resolve the issue promptly.
• If payment remains outstanding after 7 days, access to the platform, community channels and upcoming experiences may be suspended until the balance is cleared.
• If you are experiencing difficulties with payment please contact us at hello@clubventuro.com within 7 days of the failed payment so we can work with you to find a resolution.
• If payment is not resolved within 14 days of the initial failure and no contact has been made, Venturo reserves the right to terminate the membership without further notice.
• Any experiences booked during a period of failed or outstanding payment remain the financial responsibility of the member.

12. Membership Pause

• Venturo does not offer a standard membership freeze. In exceptional circumstances such as long term illness, bereavement or other significant life events, a temporary pause may be considered at Venturo's discretion.
• Any request to pause a membership must be submitted in writing to hello@clubventuro.com with a valid reason. Venturo reserves the right to decline any request that does not meet the required threshold. A pause will only be considered for a minimum period of one month and a maximum of three months.

13. Strike System & Misconduct

Venturo operates a three strike system for breaches of membership rules. Strikes may be issued for but are not limited to the following:

• Misconduct at experiences, on the platform or within any Venturo community channels
• Unprofessional or inappropriate behaviour towards members, partners or guests
• Repeated late cancellations or failure to honour experience commitments
• Breach of confidentiality or misuse of member information
• Any conduct that brings the Venturo brand or its members into disrepute

Strike 1 – Formal written warning issued by the Venturo team outlining the breach and expected conduct going forward.

Strike 2 – Final written warning. The member will be required to acknowledge the breach and confirm their commitment to the membership rules. Access to exclusive experiences may be temporarily suspended.

Strike 3 – Immediate termination of membership with no refund of any remaining membership fees. The member will be removed from all Venturo platforms and community channels.

Venturo reserves the right to issue an immediate termination of membership without prior strikes in cases of serious misconduct or behaviour that poses a risk to the safety, wellbeing or reputation of other members, partners or the Venturo brand.

In cases of serious misconduct or termination, the member concerned may request a meeting with the Venturo team to discuss the matter. This is at Venturo's discretion and does not guarantee a change of outcome. All decisions made by the Venturo team are final.

14. Liability & Personal Responsibility

• Venturo acts solely as an organiser and facilitator of experiences and networking opportunities. We are not responsible for the actions, behaviour or conduct of any member, guest or third party at any Venturo experience or event.
• Members participate in all Venturo experiences entirely at their own risk. Venturo accepts no liability for any personal injury, loss, damage or death arising from participation in any experience, driving activity or event.
• In the event of an accident, incident or altercation at a Venturo experience, the individuals involved are solely responsible for their own actions and any consequences arising from them. Venturo will cooperate with relevant authorities where required but accepts no legal or financial liability.
• Any damage caused to a venue, partner property, another member's vehicle or any third party property as a result of a member's actions is the sole responsibility of that member. Venturo will not be held liable for any costs, claims or legal proceedings arising from such damage.
• Members are strongly advised to ensure they hold adequate personal insurance including but not limited to motor insurance, personal liability insurance and travel insurance where relevant for any experience they participate in.
• Venturo does not accept responsibility for any loss or theft of personal belongings at any experience or event.
• Members agree to indemnify and hold harmless Venturo, its directors and team members from any claims, losses, damages or legal costs arising from a breach of these membership rules or from the member's own conduct at any Venturo experience.
• Nothing in these rules limits Venturo's liability for death or personal injury caused by our own negligence or any other liability that cannot be excluded by law.

15. Member to Member Dealings

• Venturo facilitates connections between members but is not responsible for and accepts no liability in relation to any business dealings, transactions, agreements or disputes that arise between members or between a member and any third party introduced through the Venturo network.
• Whilst Venturo endeavours to vet all members through its application process, we cannot guarantee the conduct, credentials, financial standing or intentions of any member or individual introduced through the community.
• Members are strongly advised to carry out their own due diligence before entering into any business arrangement, financial transaction or personal agreement with another member or any contact made through the Venturo network.
• Venturo will not be held liable for any financial loss, reputational damage, legal dispute or any other consequence arising from dealings between members or introductions made through the community.
• Any disputes arising between members as a result of a business or personal dealing should be resolved between the parties directly. Venturo may at its discretion assist in mediation but is under no obligation to do so and accepts no responsibility for the outcome.

16. Force Majeure & Third Party Partners

• Venturo is not liable if an experience has to be cancelled or amended due to circumstances beyond its control including but not limited to extreme weather, venue closure, partner withdrawal or any other unforeseen event. Refunds in such circumstances will be at Venturo's discretion.
• Venturo is not responsible for the actions, conduct or decisions of any third party partner including but not limited to venues, automotive brands or service providers. Any complaints or claims arising from a partner's conduct should be directed to that partner directly.

17. Photography & Content

• Events and experiences may be photographed and filmed for use across Venturo's marketing channels including social media and the website.
• By attending a Venturo experience you consent to your image being used in this way unless you notify the team in advance.
• Members must not use the Venturo name, logo or brand for their own commercial purposes without prior written consent from Venturo.

18. Intellectual Property

• All Venturo intellectual property including but not limited to the brand name, logo, creative assets, member data and platform content remains the sole property of Venturo.
• Members must not reproduce, distribute or use any Venturo intellectual property for commercial or personal purposes without prior written consent.

19. Digital Community & Communication

• The Venturo app is the primary platform for all member activity. All experiences, partnerships, opportunities, marketplace listings, networking and member connections live within the app. Members are encouraged to use the app for all substantive communication and engagement.
• Whatsapp is provided as a quick communication tool for timely updates and brief communication only. It should not be used for networking, business pitching, marketplace activity, event organisation or any topic that is better suited to the app.
• These communication standards apply to all members and partners with access to any Venturo Whatsapp channel.
• Misuse of Whatsapp for purposes that belong within the app may result in a formal warning.
• Members and partners should keep all communications professional across both channels. Offensive, inflammatory or divisive content is strictly prohibited.
• Respect the privacy of others. Do not share personal contact details or information without consent.
• Spamming, inappropriate messages or promotional content without prior approval will not be tolerated on any Venturo channel.
• All member enquiries should be directed to hello@clubventuro.com. We aim to respond to all enquiries within one working day. Please do not contact founders or team members directly for administrative or event related queries as this ensures all communication is handled efficiently and consistently.

20. Member Spotlight

• Members of both tiers are eligible for member spotlight feature opportunities across Venturo's platforms and marketing channels.
• Spotlight features are selected at Venturo's discretion and are designed to celebrate members and their businesses or interests within the community.
• Members wishing to be considered for a spotlight feature should express their interest through the app.

21. Enforcement of Rules

• Any breaches of these rules will be reviewed by the Venturo team. Depending on the severity of the situation, action may include a formal warning, strike, suspension or termination of membership.
• Venturo reserves the right to update these rules as necessary to maintain the integrity and safety of the community.
• These membership rules are governed by the laws of England and Wales.

By being a part of Venturo, you agree to uphold these principles and contribute to a thriving, respectful and dynamic community built on exceptional experiences and genuine connections.

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